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Customer Support Agreements

A Customer Support Agreement is an arrangement between you and Louisiana Cat that helps you lower your cost per unit of production. Agreements are tailored to fit your business needs and can range from simple Preventive Maintenance Kits to sophisticated Total Cost Performance Guarantees. No matter which option you choose, you can be assured that Louisiana Cat will provide you with careful planning and ongoing attention that will help you succeed.

When you have a CSA with Louisiana Cat, you have more time to do what you do best — run your business. Trained dealer technicians assist you by maintaining your equipment and driving down operating costs. In the end, everyone’s goal is the same: helping you get more work done at a lower cost.

Customer Support Agreements are not just for large pieces of equipment, and they are not just for new equipment either. The need to get more work done at a lower cost is the same, regardless of age or application.

In the end, a CSA is a partnership between you and Louisiana Cat that will help you succeed by leveraging the equipment management expertise of Caterpillar. When you and Louisiana Cat team up with a Customer Support Agreement, you get more than just a piece of Cat iron, you get the company.

Contact us for more information about Louisiana Cat’s Customer Support Agreements.