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Privacy Policy

Data Privacy Statement

Louisiana Cat recognizes and respects the privacy interest of individuals with regard to personal information provided to us. Louisiana Cat activities are consistent with Louisiana Cat Data Privacy Policy and Worldwide Code of Conduct.  At no time will Louisiana Cat release customer information to a third party.  We adhere with the legal guidelines set to protect your privacy as well as respectfully use the information you share to provide pertinent and timely information on our services and products.  If at any time you chose to Unsubscribe, your email address will be moved into a suppression file as well as marked in our data base for no further contact.

How do we collect personal information?
We collect the personal information you supply to us through the “Ask a Question/Raise a Concern” portion of the web site, based on CWS login to the web site and by other means, for example, surveys, telephonic communications, emails, or faxes. When you submit an inquiry or comment to us, you may choose to identify yourself by name or not. We also collect personal information from other sources, both inside and outside Louisiana Cat.

Do we use electronic mechanisms such as “Cookies”?
We do use the three types of cookies commonly used in Louisiana Cat intranet/internet:
* Session – keeps track of user identification while navigating within the web site.
* CWS – “Louisiana Cat” security cookie tracking user validation to use “Louisiana Cat” applications.
* Portal – cookie used by the portal software to validate security.

What personal information do we collect?
To access the web site, you must be logged in to the Louisiana Cat Internet using a CWS user name and password, and this information is captured in the “Cookies” described above. We also collect personal information that you provide to us, as well as personal information from other sources inside and outside Louisiana Cat.

How do we use this personal information?
We use personal information to fulfill the functions of the Louisiana Cat as set out in the Louisiana Cat Charter posted on the Louisiana Cat web site. You can request a copy of the Louisiana Cat Charter using any of the methods described in the “Ask a Question/Raise a Concern” section of this web site. Personal information collected by us through the CWS login is used to track usage of the web site to, for example, determine what parts of the site are more useful.

How do we safeguard personal information?
Louisiana Cat uses reasonable measures to protect personal information against loss, manipulation, falsification, unauthorized access, or unauthorized disclosure by any person or outside Louisiana Cat. For example, we use protected passwords to access the matter logging system and keep our paper records under lock and key outside normal business hours.

Will we disclose the personal information that we collect?
We may disclose your personal information when it is necessary to answer your inquiry and to fulfill the purposes of Louisiana Cat. In any case, the disclosure of personal information is given only to those with a legitimate business reason to access the information. Notwithstanding the above disclosures, we will disclose personal information when required or permitted by law or for purposes relevant to Corporate Policies.

How may I access my personal information?
Upon request, and after providing satisfactory proof of identity, individuals will be given access to the personal information they have provided to Louisiana Cat. Louisiana Cat retains personal information provided to us only as long as needed to fulfill the Louisiana Cat functions and otherwise as provided by law or appropriate records retention guidelines. You consent by providing personal information to us, you consent to the collection and use of the personal information in accordance with the purposes described in this privacy statement. Since Louisiana Cat services are available to individuals in a variety of global locations, you are also consenting to transferring your personal information to countries or jurisdictions that may not provide the same level of data protection as the legal jurisdiction in which you are located.

Where can I obtain further information about this privacy statement?
You may contact Louisiana Cat using any of the methods described in the “Ask a Question/Raise a Concern” section of this web site.

What happens if this privacy statement changes?
We reserve the right to amend this data privacy statement and/or the Louisiana Cat Charter. If Louisiana Cat updates or changes this privacy statement, the changes will be made on this page. Changes to the Louisiana Cat Charter can be reviewed on the Louisiana Cat web site or you can request a copy of the Louisiana Cat Charter by contacting Louisiana Cat using any of the methods described in the “Ask a Question/Raise a Concern” section of this web site. Your access to the web site following the posting of changes to this data privacy statement or the Louisiana Cat Charter, will demonstrate your acceptance of those changes.