Customer Portal is now My.Cat.Com

New name. New functionality.  Get easy access to equipment in your fleet – work orders, PM alerts, SOS and much more!

Our Door is Always Open…anytime, anywhere, on any device

The new My.Cat.Com offers a secure, convenient, online environment for Cat customers to manage your business through the purchase, operation and support of your equipment—including owned and rented Cat machines, and other machine brands. It’s filled with useful resources, tools and contact information that will help power your productivity today. We hope you’ll come right in.

Your personal login also provides seamless access to,, Service Information System (SIS) and VisionLink® (VL).   It’s your one stop for all Caterpillar related business and support.

Current Features:

  • View My.Cat.Com’s mobile-friendly content via tablet or smartphone.
  • Manage your Rental equipment via a list of machines; contract and invoice details; expiring contracts; link to request call-offs or extensions; and work tools.
  • Monitor location, hours and events for ProductLink™ equipped machines. (Additional information on your machines can be accessed through your subscription to VisionLink.)
  • Assess S•O•SSM Services results.
  • Manage open work orders, Planned Maintenance (PM) schedules and alerts.
  • Track your service history.
  • Request dealer service.
  • Act on safety service letter indicators.
  • See your warranty and Equipment Protection Plan (EPP) history.
  • Connect to additional productivity tools and resources, including Operation & Maintenance Manuals (OMMs).



You don’t need any special software or training to get started—just click on the Registration button below.


Having trouble registering? Contact: Chantel Cook (985)536-0436