Customer Reviews CVA

Michele Walker

Michelle Walker, VP of Finance and Administration at SSC Underground in Arizona, noted, “Those agreements have been a really key component to our operations. The benefit to it for me is from a budgetary standpoint.” Hear from Michelle and others in the video below.


For customers like Chris Johnson, Equipment Manager at Kaw Valley Companies in Kansas City, CVAs keep his operation running smoothly. “You don’t have to worry about it,” said Johnson. “They call you, they say, ‘Hey, you’re coming up, you’re due.’ You know that the maintenance side of that machine is put to bed. It’s taken care of.”


Miguel Allen, owner of Allen Concrete in Texas, has grown his operation from a few machines up to a 90-machine outfit in the greater El Paso area. With a CVA on every Cat machine he owns, he views the dealer support as a key differentiator. “You have an expert telling you that your piece of equipment is okay.”


Jeff Gatton, owner of JAG Excavating Inc., spoke of how his agreement helps toward the ultimate business goal. “The big picture is no downtime,” said Gatton. “I know every day a machine doesn’t break is a day closer to it breaking, and I know if I can avoid that day as long as possible — then our profitability is that much better.” Hear more about the safety and confidence CVAs can deliver.

Explore CVA Options And Benefits

Every day, these customers experience the value of their CVAs. What sort of plan could lift your operation? There are countless ways these one-stop solutions can help your equipment stay easy to own and ready to work. Check out more information on Cat Customer Value Agreements, from options to special offers to downloadable materials you can review with your dealer.