Each CVA offers different elements depending on the industry and Cat product. View the above pages to learn specific CVA details. But for any CVA, you can expect these four areas of ownership value.
Cat® Customer Value Agreements (CVAs) are easy ownership plans fit to your business needs in order to extend equipment life and maximize your investment. Whatever your industry, whatever your Cat product — keeping it in excellent condition means more production and lower costs. That’s a CVA.
Each CVA offers different elements depending on the industry and Cat product. View the above pages to learn specific CVA details. But for any CVA, you can expect these four areas of ownership value.
CVAs bring together dealer advice, easy parts acquisition, plus options for flexible payment terms.
Getting the right Genuine Cat Parts delivered to the right place at the right time makes it easier for maintenance to get done. Service options are flexible to meet your needs.
Cat CVAs are customized plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts. If you need trained technician assistance, there are options for that too!
You get easy access to monitoring tools with a Cat CVA. Digital tools give you the ability to access important operating parameters for your business anywhere you have an internet connection.
Receive priority service with our exclusive guarantee of next-day parts availability on any level CVA and our service completion promise for Performance Care CVAs. This commitment removes the guesswork from your operation, helping safeguard your valuable assets and time. It isn’t just service support — it’s an assurance that we’re as invested in your uptime as you are.
CVAs are designed to fit the way you work. Whether you want to manage equipment servicing in-house or leave the labor to us, you can choose the level of dealer involvement that makes the most sense for your bottom line.
This CVA offering is designed for business owners who prefer to handle their own maintenance. It is a simple, cost-effective solution that keeps your shop running efficiently. With this coverage, you can rely on us to deliver OEM parts and fluids directly and time them precisely to coincide with your service intervals. We also offer S.O.S℠ Fluid Analysis and step-by-step maintenance guides.
The Convenience Kit addresses:
One of the highest hidden costs of handling your own maintenance is the administrative time lost sourcing components. The Convenience Kit automates the process, giving you exactly what you need, right when you need it.
Modern equipment is precise, and the margin for error is slim. Sourcing aftermarket parts or guessing fluid specs can lead to performance dips or voided warranties. With this kit, you eliminate the risk of ordering the wrong part or installing inferior components.
Even if you manage your own maintenance, you shouldn’t have to rely on guesswork. S.O.S Fluid Analysis looks deep inside your major components. It detects microscopic wear and fluid contaminants that are invisible to the naked eye, empowering you to catch developing issues long before they trigger a breakdown.
This option is our turnkey, hands-off way to reduce equipment downtime without your manual intervention. Performance Care enhances your operation by relying on our factory-trained technicians to handle your preventive maintenance, fluids, and digital inspections.
Performance Care solves:
In today’s market, skilled labor is a scarce resource. By choosing Performance Care, your team can continue handling core operations instead of dealing with preventive maintenance. Our expert technicians offer full-service maintenance and repairs, allowing your crew to stay focused on revenue-generating activities.
Through routine maintenance, technicians often identify minor issues before they become significant problems. When our professionals service your machine, they perform a comprehensive digital inspection. They know exactly what to look for, spotting potential leaks, wear patterns, or safety issues that a generalist might miss.
An asset with a documented dealer service history is worth more. Performance Care ensures your equipment is maintained to factory standards, providing you with verifiable records that prove the asset’s health to future buyers. It also keeps the equipment running at its best, making it a highly attractive purchase for the next owner.
What’s a CVA? It’s a hassle-free ownership plan to get the most from your Cat® equipment. Genuine Cat® Parts deliver right on time and right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. All the keys to machine health management conveniently display on your phone. And it all can roll in with your monthly machine payment. It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs. That’s a Cat® Customer Value Agreement (CVA).
There’s a lot that goes into owning equipment, so there’s a lot that comes with CVAs. Check out this video to get an overview about what they offer and how they can help keep your machine easy to own and ready to work.
Contact Louisiana Cat to explore the benefits and differences across your CVA options for a new, used or already owned machine.
When you buy a Cat® commercial engine, generator set package and/or a telematics system, one of the best investments you can make is a Customer Value Agreement (CVA.) Every Louisiana Cat customer is unique, which is why we have developed flexible CVA options that can be customized to fit your needs and where you operate. CVAs are one of the most cost-effective ways of reducing expense, disruption, and loss of revenue caused by engine downtime. CVAs ensure that maintenance and repairs are completed by highly skilled technicians and allow you more time to tend to your business. The more comprehensive the CVA, the greater the benefits. Tests have proven that with CVAs, engine operating time significantly increases. Your engines run longer, productivity rises, and potential revenue increases.
Contact us today to learn about your Power Systems CVA options.
